Building A Leaner Fleet Repair Shop

Since its initial formulation by engineers at Toyota after World War II as a means to compete with American and European carmakers, the lean model has since become a way of life in the heavy industries, rallying organizations around process efficiencies. Adjusting to the market, the lean operating model continually refines organizational processes to meet customer needs. And only what they need.

The lean model has usually been production-oriented, focused on the manufacture of goods to meet customer demand. But even now for many services like personal banking and aircraft maintenance, the emphasis the lean model places on market fitness has decreased response times, increased the productivity of personnel, and improved inventory planning. For on-highway fleets, it holds much of the same promise. In fact, many are already realizing its value.

When carriers must do more with less, including with understaffed maintenance teams, the lean model offers a path toward more efficient repair shops. And to do so, fleets need to overcome significant challenges with driver performance, technician productivity, reactive maintenance, data management, and analytics.

The 5 Challenges Fleet Maintenance Must Overcome to Get Lean” white paper explores how repair shops are using maintenance optimization and predictive analytics to get ahead of industry-wide challenges.

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