Apologies and Explanations
[Keywords: Plesk, migration, Mailman, Horde, Spamassassin, Rackforce, frustration]
Last week my hosting provider moved my Web sites and e-mail to a new server:
We will be migrating your domain data to a brand new server that will be setup prior to the migration date. This server will contain the most up to date packages and patches for your operating system as well as the newest version of the Plesk control panel. This migration will be done live and should not require any intervention on your part.
Unsurprisingly, it did require intervention on my part: about three full days of work.
Before I could fix the problems introduced by the botched server migration, some readers of my weekly e-mail newsletter got confusing and spurious automatically generated e-mail messages from an out-of-control robot acting in my name, and one or two messages from people trying to unsubscribe from what they thought was a new and unknown list were improperly forwarded to the whole list.
There wasn't much, if anything, I could have done to avoid this. Nevertheless, I apologize, especially to the two subscribers to my newsletter whose "unsubscribe" messages were forwarded erroneously to other subscribers.
I'm writing this article to explain what happened and what I have done to minimize the chances that it will happen again to me or to other Rackforce customers. I believe I have fixed the problems on my server, and at my insistence my hosting provider has changed their procedures. I hope these explanations may also help other people searching for solutions to similar Plesk migration problems.
If you don't care about any of this, you can stop reading this article now, and move on to other things. For those interested in the gory details, read on.Posted by Edward, 29 May 2013, 22:57