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Oct
2008
03
14:14 EDT

UpTake is looking for a few great engineers

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We are looking for extraordinary individuals who enjoy working in collaborative, results-driven teams. If you are creative problem-solver, collaborative and eager to push the edge on where web search and travel planning will evolve, please email us your CV concerning one of our open positions:

Why Join UpTake?

  • Travel is the largest e-commerce sector
  • We are addressing a significant unmet consumer need in that sector
  • We have a leadership team with prior entrepreneurial success and deep travel and search experience
  • We have proven our unique technology, our complementary approach and our business model
  • We are centrally located, 1/2 block from the Caltrain station in Palo Alto
  • We don’t have so much free food that you’ll put on 15 pounds during your first month
  • We are a results-driven, fun and collaborative team
  • We are fully funded to profitability with proven top-tier investors

Our “Week at the Ritz” (or $5K) Referral Program

To thank you for introducing us to an engineering candidate we add to the UpTake team, we will send you to the Ritz. Any Ritz, anytime for a week (our President is a Canuck who is partial to the Four Seasons and can recommend a few personal favorites, so we’d be happy to send you to a Four Seasons for a week instead)! We’ll pay for your room, breakfast for a week and a daily spa treatment too, if you wish.

-or-

If you prefer, we’ll pay you a referral fee of $5,000.

-or-

Donate $7,500 in your name to the Bay Area chapter of Big Brothers Big Sisters. To be eligible, please send your referrals to jobs@uptake.com before this Thanksgiving (and be the first to send us the candidate). If candidates come to us directly as a result of your introduction, please make sure they mention your name in the subject line of their initial email.

Thanks!

Sep
2008
30
11:25 EDT

End of summer at Pt. Lobos

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Pt. Lobos-End of summer

A summer’s day in Pt. Lobos, CA.  Notice the jackets and long pants, we stopped for hot chocolate after the fog floated in late that afternoon.

Sep
2008
26
6:32 EDT

Traveling with autistic children–tips for fellow travelers

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This is the second in a two part series about traveling with autistic children by Glenda Watson Hyatt, the first was about tips for parents traveling with autistic children. 

A mother and her young son board a plane to visit relatives. The son becomes fidgety and restless, especially when the flight attendant repeatedly tightens his seatbelt. Soon the unfamiliarity of being on a plane overwhelms the child; he throws himself on the floor, crying uncontrollably. After several failed attempts to calm her son and to return him to his seat, the pilot turns around the plane on the tarmac and returns to the terminal. Embarrassed and humiliated, mother and son deplane. Their plans for a vacation with relatives squashed. The child is neither a security risk nor a spoiled brat. The child has autism - a neurological disorder. Described as “living in a world of their own”, some autistic children avoid eye or physical contact with others, and may be noticeably upset when touched. Other children are unresponsive or become limp when touched, while others are quite affectionate. Their facial expression is often blank, and they are not able to read the facial expressions of others. Speech and language skills are typically impaired.

Autistic children may required their routine and surroundings to remain constant. A slight disruption or change may result in extreme emotional reactions, such as a temper tantrum. Some autistic children develop strong attachments to an object, like a piece of string or a wooden spoon that must be in hand at all times; others say a word or phrase repeatedly.

Although they may look perfectly normal, children may be mildly to severely affected by autism. If you meet one child with autism, then you have met one child with autism. No two autistic children are the same.

These children often are very anxious and find travel — the noise, the crowds, the lines, and the disruption of their routine — particularly difficult. The judgment of others can make a very stressful situation far worse. Kim Mance, co-editor of the online women’s travel magazine Galavanting and mother of an eight year-old autistic son, offer some ways strangers have helped her:

  • Asking directly if my son is autistic. It lets the parents know the fellow traveler (or diner) is sympathetic rather than merely staring, which can then allow them to relax a little, which in turn seems to reduce the stress on the autistic child.
  • Talking directly to my son. At one event, a woman looked at him for a while, and then I told her about his autism. She mentioned her autistic grandson and then turned to my son and said, “I’m so glad to be sitting next to you. Tell me if I can help you.” I appreciated it, as did my son did —  since he didn’t have any outbursts, which are sometimes brought on by his frustration of being misunderstood.
  • Wait for an answer. Children with autism often take longer to respond to a question. A stranger asking a simple question like, “How old are you”, then waiting a good 20 seconds and/or repeating the question a couple of times will not only harvest a response, but put him at ease in his surroundings. Once he has talked to someone, the individual is no longer a stranger. The fewer the strangers, the less upsetting the new environment.

Fellow travelers can also assist by:

  • offering the family to go ahead while waiting in line or for dinner reservations;
  • offering to keep an eye on or entertain any siblings so that the parent can focus on the child with autism; or
  • offering any interesting but not valuable gadgets or giveaways such as a lighted pen, calculator or flashing key chain to distract a child with autism.  (Ask the parent first.) Special needs consultant and speaker Catherine Whitcher, M.Ed. (www.precisioneducation.com), carries branded silly putty to share with families.

Ms. Whitcher also suggests complimenting the family if you notice a family has a child with autism and all is calm. She says, “You may recognize the signs of silverware being lined up at the table, a toy being played with excessively or staring at the ceiling light and know a child has an ASD (Autism Spectrum Disorder).  If the moment warrants a compliment, give one.  So often families coping with ASD are accustomed to people staring for the wrong reasons, let them know you are admiring what a great family they have.”

Traveling can be stressful at the best of times. Being patient and understanding can relieve some of that stress for everyone. A friendly and compassionate smile can go a long way in easing the stress of a beleaguered parent facing a sea of glaring and judgmental eyes.

Sep
2008
25
14:31 EDT

Traveling with autistic children: Tips for parents

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I met Glenda at BlogWorld last year and found her life story to be an inspiration. Glenda Watson Hyatt avidly writes about disability-related issues. In her autobiography I’ll Do It Myself , she intimately shares her life living with cerebral palsy to show others that cerebral palsy is not a death sentence, but rather a life sentence. She blogs at Do It Myself Blog  and Disaboom. She does all this by typing with only left thumb. In this post, she writes about traveling with an autistic child and how it can be a balancing act. How do you balance the desire and need for a family vacation with introducing your child to new experiences while not overwhelming him or disturbing others? This is the first in a two part series.

Peter Bell, the executive vice president at the advocacy organization Autism Speaks and the parent of an autistic teen, says, “some families don’t go anywhere, not even out to dinner, for fear of a situation like what happened to the [deplaned passengers] Farrells — while others, my own family included, opt not to let autism rule our lives.” The Bell family of five has successfully navigated national parks, cross-country car trips, theme parks, ski resorts (where many offer terrific adaptive programs) and Hawaii.  Bell encourages parents to try, even though it may not be relaxing and takes extra time and practice, and he urges fellow travelers to be more empathetic.

More and more holiday destinations are accommodating children with autism and other disabilities. Walt Disney World provides front-of-the-line passes for autistic children who find it very difficult to wait in line ups. Other theme parks, such as SeaWorld  and Busch Gardens  have similar programs. Cruise lines and resorts also attempt to be more inclusive in their organized activities. The Adaptive Sports Center  and similar sport centers offer camps and programming that children and parents can try together as a family.

Planning, preparation and practice are key when traveling with a child with autism. In the end, knowing and understanding your child’s specific needs is critical. For some children, traveling by unfamiliar means to unfamiliar lands may be too overwhelming and upsetting. Start small by exploring your neighborhood and local familiar areas. Allow your child’s reactions to guide you how far you travel comfortably.
Tips to consider:

–Research your holiday options and select an environment your child can handle.
–When traveling by air, inform the airline of your child’s special needs so that staff can assist in making the experience as comfortable and stress-free as possible. (Delta Airlines, in conjunction with Atlanta’s Marcus Institute for Development and Learning, is currently preparing recommendations for families traveling with someone with developmental disabilities. The guidelines will soon be available on Delta’s website (www.delta.com). Perhaps other airlines will then follow Delta’s lead.)
–Also inform the hotel, resort or cruise line of your child’s specific needs and ask what special accommodations are available. Request a fridge or kitchenette if eating some meals in the room may provide a calming break. Take your child’s own sheets if that may make him more comfortable.
–Traveling during low seasons on a cruise or at a resort like Club Med means fewer guests and staff will be more available to assist you.
–Travel by car if you think flying will be too difficult.
–Be forthright explaining the situation to those you meet. (The Autism Society of America has wallet-sized cards explaining autism that can be handed to people, including airport security and airline staff.)
–Prepare your child by developing stories complete with pictures that explain exactly what you will be doing and where you are going.
–Pack puzzle books, hand-held electronic toys and audio books plus a supply of familiar juice boxes and snacks in a knapsack for your child.

Whatever happens, stay calm.
Have a happy and well-deserved vacation!

Additional Resources:

Sep
2008
24
18:13 EDT

Recalled items due to China’s milk contamination

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The following items have been recalled due to China’s milk situation. This is real. For more information, please refer to the related article links below.

M&M’s
Snickers
Mento’s yoghurt bottle
Dove choc
Oreo wafer sticks
Monmilk
Dutchlady sterilised milk
Wall’s all natural mango
Mini poppers ice cream
Magnum ice cream
Moo sandwich ice cream
Mini Cornetto
Youcan ice creamRobinsons’ has been asked by AVA to remove them from the stores.

If you have any of these items in your house, don’t eat them.

Please forward to your love ones.

Related articles:

International Herald Tribune –Asian and African states ban China milk products

BBC–Mass Recall of China Milk

Guardian.uk–Tania Branigan explains the background to the contamination and the reaction of the government and the public

Telegraph.co.uk–53,000 Chinese Children Fall Ill

Inquirer–DOH refuses to issue ban list of China food

Associated Press–Amid milk scare, China’s elite get special food

Voice of America (Boston Globe)  –Countries Ban Some Chinese Products in Wake of Milk Scandal

Photo Credits:

Sep
2008
19
11:05 EDT

Media Highlights from UpTake’s Series B Announcement

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On Wednesday, September 17, UpTake announced it received  more than $10 million in new funding, including a Series B round of investment led by Trinity Ventures and Shasta Ventures, and additional backing from other sources. The new funding built on our Series A round of $4 million from Shasta Ventures announced in December 2007, when we opened the site to its first private beta users.

We will use the new funding to achieve three main objectives. First, we will expand search beyond UpTake Hotels into new categories including:  UpTake Lodging, UpTake Things to Do, UpTake Restaurants and UpTake Beaches.  Second, we will invest in our search technology to improve travel recommendations based on its analysis and filtering of collective intelligence. Lastly, we will pursue opportunities to grow the company through acquisitions.

We also announced a new Content Partner Program to enable publishers to provide their most up-to-date content to the UpTake visitor. UpTake partners include: BedandBreakfast.com, Restauranti.ca, OpenTable, La Quinta Inn & Suites, Away.com, and FriendCommunications, the leader in online reservations for RV parks and campgrounds.

Here are the highlights of the media coverage resulting from the announcement:

VentureBeat

UpTake, the travel search engine that gets its traffic from Google, takes in $10M

“Unlike many content-focused travel sites, which seem to proliferate daily (see TripWolf, IgoUgo, TripSay), UpTake has no illusions about becoming the first place people turn for travel info. It has instead built a strategy almost entirely based around aggregating high-quality content from other sources and pulling in traffic from travel searches executed on major search engines.”

TechCrunch

UpTake Raises $10 Million in Series B Funding

The funding round was led by Trinity Ventures, which ostensibly believes UpTake has a bright future ahead of it.”"Considering it’s competing in a well-trodden space where sites like TripConnect and TripHub have failed, it’ll be interesting to see if the travel search engine can transition from an SEO-driven strategy to a more natural uptake.”

ZDNet

UpTake Announces $10,000,000 investment with a new Series B

“As I reported back in May when the company entered public beta, they’re applying some interesting semantic approaches in an attempt to enhance the quality of results.”

TheDeal.com

UpTake travels in style with $10M

Calling itself a travel search and discovery Web site, UpTake wants to be the first place travelers look when deciding where to go on vacation, where to stay and what to do. It searches more than 1,000 other travel sites and scours the Web for other travelers’ opinions to provide matches to help people make better travel decisions.” 

Silicon Valley/San Jose Business Journal

Travel Search Site UpTake gets $10M

UpTake said it will use the new funding expand search functions, invest in technology to improve travel recommendations based on analysis and filtering of collective intelligence, and pursue opportunities to grow the company through acquisitions.”

We are looking forward to using these funds to deliver better travel information to our visitors and as a result give them a better trip.If you need further information, we like Paul Miller’s analysis of UpTake written for our public beta announcement on The Semantic Web.  If you are looking for more press and blogger information, go here.

Sep
2008
17
20:00 EDT

Passengers’ Rights: Indefinitely Grounded

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This post was contributed by Mark Britton, founder and CEO of Avvo.

flight delay tips

With this year’s American Airlines groundings, flight consolidations and difficult weather, a lot of people are once again talking about passengers’ rights.  Being the ex-general counsel at Expedia and now running Avvo and its free legal advice Q&A forum, I am often asked about these rights. Most people are certain that they have them, but are less certain about what they are.

Allow me to disappoint up front by telling everyone that passengers’ rights are a myth.  Just as the Greeks ultimately learned that there was really no Zeus to cast lightning bolts at their greatest enemies, it is time for travelers to realize that there is really no one to help them if an airline treats them poorly.  What about the Federal Aviation Administration?  What about the Department of Transportation?  While these illustrious federal entities set some guidelines for the airlines, since airline deregulation in the late ‘70’s and early ‘80’s, virtually all of your rights are dictated by the airline’s carriage agreement.

What is this mysterious carriage agreement, you ask? When you buy an airline ticket, the airline clearly discloses that you are entering into an agreement (i.e.a binding contract) with the airline. You agree to give them your hard earned cash, and they agree to give you certain services in return. If one of your “rights” is not in that agreement, then it doesn’t exist.  “But hold on,” you say.  “I hear about passengers’ rights all of the time on the news.”  And you are correct. The problem is that you are talking about legislation that has been either PROPOSED at the federal level or OVERTURNED at the state level; so while we hear a lot about passengers’ rights, nothing currently exists.

While bills have been proposed by both the U.S. Senate and House of Representatives, both bills have largely stalled in the face of the formidable airline lobby. Frustrated with Congress’ inaction, a number of states (including Arizona, Florida, New Jersey, New York and Washington) began mulling over their own legislation relating to passengers’ rights.

The first to act was New York.  In response to, among other things, nine JetBlue flights that sat on runways at New York’s John F. Kennedy International Airport in 2007 for more than six hours during an ice storm, the New York State Legislature enacted the Consumer Bill of Rights Regarding Airline Passengers.  In general, the legislation required that airlines provide passengers on aircraft delayed more than three hours with electricity for fresh air and lighting, food, water and clean lavatories.  t also created an Office of the Airline Consumer Advocate and gave New York authorities the power to seek substantial civil penalties against airlines for violations.

Fearing that multiple states would follow New York, the Air Transport Association (ATA), the heart of the airline lobby, filed a suit in federal court attempting to stop the New York legislation.  In a nutshell, they argued that federal law conflicted with (and therefore preempted) the New York law.  While the lower court upheld the law, earlier this year the U.S. Court of Appeals struck it down, largely relying on the ATA’s preemption argument.

And so the vanguard of passengers’ rights legislation died an untimely death.  Whether Congress or any state will pick up the torch again is anyone’s guess.  With galactically high oil prices and an airline industry hanging on its teeth, I am guessing that it will be hard for any legislator to throw a new punch.

We shall see.

If you have any more questions about your rights when you travel, or any other legal question, get them answered at Avvo.  You can go directly to our free legal advice Q&A forum to ask your personal legal questions-anonymously if desired-and real attorneys will answer them.

Happy traveling.

Mark Britton

Founder and CEO

Avvo, Inc.

Photo courtesy of  Oishi Kuranosuke

Sep
2008
10
18:05 EDT

9/11 Memorials U.S.A

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9/11 World Trade Center Memorial and Park

National September 11 Memorial and Museum at the World Trade Center, NY, NY

There are many touching memorials to honor those who died on this day besides the new memorial being built in New York at the World Trade Center. The attack on 9/11 did not tear us apart as intended, instead it brought diverse cultures together to honor those who died:

Russia donated a memorial to a small town in New Jersey, a town in Connecticut came together to build a glass tribute, Ducks Unlimited and a park commission collaborated to create a space for reflection, Staten Island created an uplifting sculpture for their hard hit community. An airport in Boston just dedicated it’s beautiful shrine and the U.S. Department of Defense dedicates their memorial on 9/11–those experts in sadness created an eloquent monument for  those we lost.  All  honor those who sacrificed for us. All are built from the ground up. All are beautiful.

Bayonne

National Memorial in Bayonne, New Jersey, courtesy of sister72.

“Standing more than 100 feet tall, “To the Struggle Against World Terrorism” honors victims of 9/11 and the 1993 World Trade Center bombings and serves a symbol of solidarity in the fight against world terrorism. Created by Russian sculptor Zurab Tsereteli, the memorial was a gift from the Russian people.”–Bayonne Redevelopment Authority.

Meadowlands in New Jersey

National Memorial in honor of September 11, 2001 in the Meadowlands, New Jersey, photo courtesy of tonythemisfit

“The memorial site is directly across the  Hudson River from where the World Trade Centers once stood. A permanent memorial consisting of a curved deck with two projecting piers that face the Manhattan skyline was constructed along a marsh cove in the park. The piers are patterned after the World  Trade   Center   Towers  and surfaced with 110 boards representing the 110 floors of the towers. Where the piers meet the main deck, a porcelain enamel plaque dedicates the site in memory of those who lost their lives on 9/11.”–New Jersey Meadowlands Commission in partnership with Ducks Unlimited.

9/11 memorial connecticut

The Danbury September 11 Memorial in Danbury, Connecticut courtesy of carbonnyc

“The Danbury Memorial was constructed by taking huge sheets of e glass and cutting out the center parts of 28 inch squares and using a hammer and chisel to chisel out the inner space, forming a 21 inch square by 144 inch interior space – representing the absence of the World Trade Towers to their proportional dimensions. The interior empty space is the same proportional dimensions as the physical presence of both Towers. The inner polished glass panel has engraved, on the backside, the names of all the Connecticut victims. Danbury residents’ names are highlighted at eye-level.”– City of Danbury, Connecticut

9/11 memorial pentagon

Pentagon Memorial, Dedication is on September 11, 2008

The Pentagon Memorial “honors 184 people whose lives were lost at the Pentagon and  American Airline Flight 77, their families and all those who sacrifice that we may live in freedom.”– U.S. Department of Defense

9/11 memorial monmouth park,

9/11 Memorial Monmouth Park, New Jersey

“Monmouth County’s 9/11 Memorial has three symbolic components: a timeline walkway to recollect the day’s events; a stone base carved with the names, ages and hometowns of the county residents who lost their lives; and an eagle sculpture with a beam from one of the fallen towers. There were 147 people from Monmouth County who perished in the terrorists attacks of September 11th, 2001… For days and weeks afterward, people visited Mount Mitchill to reflect and remember.” –Monmouth County Parks

Staten Island 9/11 Memorial

Staten Island photo also by acnatta

“Staten Island was one of the hardest hit communities on 9/11, losing nearly 270 loved ones in the terrorist attacks on New York City that day. As a result, Staten Island needed its own memorial, a place for the loved ones of the victims to mourn and reflect, and a place for all visitors to remember those who lost their lives on that tragic day.

A Memorial Advisory Committee was formed, which included members of victims’ families and community representatives. The committee selected Masayuki Sono’s postcards from nearly 200 submissions. The solemn, yet uplifting design features two thin structures resembling postcards, perhaps sent to lost loved ones. From afar,they appear to be outstretched wings or a flower about to blossom.In order to honor the individual lives lost, part of Mr. Sono’s design provides that each Staten Island victim be honored with a 9”x11” granite plaque that will bear their name, birth date and place of work on September 11, 2001 as well as their profile in silhouette.–Staten Island Memorial

9/11 memorial logan airport

The Logan Airport 9/11 Memorial

The Logan Airport Memorial shining cube in Boston “honors the passengers and crews of American Airlines Flight 11 and United Airlines Flight 175, which departed Logan Airport that morning for Los Angeles. The Memorial also commemorates the dedication to duty of the Logan Airport community in restoring the aviation system to full operation and the contributions its members made toward comforting the families of the passengers and crew who were aboard those flights.”–Massport

 I realize there are many more types of memorials created by thousands of from quilts to tattoos. These spoke to me.

May you go in peace.

 

 

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